This Privacy Policy describes how [Ninja Deliveries Private Limited] ("Company," "we," "us," or "our") collects, uses, and shares personal information when you use our website, mobile application, or any related services (collectively, the "Services").
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue the use of our Services.
We use personal information for the following purposes:
To process your orders, arrange deliveries, communicate with you regarding your orders, and provide customer support.
To create and manage your user account, including verifying your identity and maintaining your profile information.
To process payments for orders, refunds, or other transactions related to our Services.
To personalize content, offers, and recommendations to your interests; send you promotional communications and relevant advertising about our products, services, or special offers. You may opt out of marketing communications at any time.
To analyze how users interact with our Services; troubleshoot issues; and improve the functionality, performance, and security of our Services.
To comply with applicable laws, regulations, and legal processes; respond to legal requests; detect and prevent fraud, abuse, or other unlawful activities; and ensure the security of our Services.
We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Services. This information helps us understand usage patterns and improve our Services.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may limit your ability to use certain features of our Services.
We may share personal information with third-party service providers who perform services on our behalf (e.g., payment processing, delivery services, data hosting, customer support). These providers are contractually obligated to use your information only as necessary to provide the requested services.
We may share information with our affiliates or trusted business partners for the purposes outlined in this Privacy Policy, such as analytics or joint marketing.
We may disclose your information to law enforcement, government entities, or other third parties if we believe disclosure is reasonably necessary to:
In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, user information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Services of any change in ownership or use of your personal information.
Depending on your location and the location of our service providers, your personal information may be transferred and stored in a country other than your own. We take steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected in accordance with this Privacy Policy.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods can vary depending on the type of information and how it is used.
You may access, review, and update your personal information by logging into your account. If you need assistance, please contact us at [support email].
You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in the email or by contacting us directly. Please note that you may still receive transactional or administrative messages regarding our Services.
You can disable location tracking at any time in your device settings; however, doing so may affect certain functionalities (e.g., delivery tracking) of our Services.
Depending on your jurisdiction, you may have additional rights regarding your personal information (e.g., the right to request deletion, the right to data portability, or the right to object to processing). Please contact us to exercise any applicable rights.
Our Services are not intended for children under the age of 13 (or the applicable age of majority). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can take steps to delete it.
Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to the practices of those third parties. We encourage you to review the privacy policies of any third-party sites or services before providing any personal information to them.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our Services or by sending an email to the address associated with your account. Your continued use of our Services after such updates become effective will be deemed acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
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